Welcome to OSTUPMED.com (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (the “Website”), use our services, or interact with us.

By browsing or using our Website, you acknowledge that you have read and accepted this Privacy Policy and our use of cookies.

---

1. Data We Collect

We may collect and process the following categories of data:

1.1 Information You Provide to Us

• Contact details (e.g. name, email address, phone number)
• Messages or inquiries submitted via contact forms or chat (e.g. HubSpot forms or chat widgets)
• Subscription preferences (e.g. newsletter sign-ups)
• Order or purchase details (if applicable)

1.2 Information Collected Automatically

When you browse our Website, certain data is automatically collected:

• IP address and approximate location
• Device type, operating system, and browser type
• Website usage data (pages visited, time spent, clicks, etc.)
• Referring URLs

This information is collected using tools such as Google Analytics and HubSpot cookies.

---

2. How We Use Your Data

We process your personal data for the following purposes:

• To provide, operate, and improve our Website and services
• To communicate with you and respond to your inquiries
• To send you marketing or promotional communications (if you have opted in)
• To understand user behavior and improve user experience through analytics
• To comply with legal obligations and prevent misuse or fraud

---

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Consent: When you accept cookies or subscribe to our newsletters.
• Contractual necessity: When processing your data is required to deliver a service or respond to your requests.
• Legitimate interest: For website analytics, performance monitoring, and customer relationship management.
• Legal obligation: When we must retain certain information to comply with applicable laws.

---

4. Sharing of Personal Data

We do not sell or rent your personal data.
We may share your information with:

• Service providers such as HubSpot and Google Analytics, acting as data processors.
• Legal authorities if required by law.
• Business partners (only when relevant and with your consent).

All third-party processors comply with GDPR and have appropriate data protection agreements in place.

---

5. International Data Transfers

Your personal data may be transferred and processed outside your country of residence. We ensure that such transfers are protected by standard contractual clauses approved by the European Commission or equivalent legal safeguards.

---

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
When data is no longer needed, it will be securely deleted or anonymized.

---

7. Your Rights (Under GDPR)

You have the following rights regarding your personal data:

• Right to access your data
• Right to rectification (correction of inaccurate data)
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, please contact us at [your privacy email, e.g. privacy@yourdomain.com].

---

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper functionality of our Website
• Analyze visitor interactions and improve performance
• Support marketing and remarketing efforts through Google Analytics and HubSpot

Types of Cookies We Use

• Necessary cookies: Required for basic website operation.
• Analytics cookies: Collect data to understand website traffic and usage (e.g. Google Analytics).
• Marketing cookies: Used for targeted advertising or campaign tracking (e.g. HubSpot tracking codes).

You can manage or disable cookies via your browser settings. However, some website features may not function properly if you disable cookies.

---

9. Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors use our Website. Google may collect information such as IP address, device information, and browsing activity.
You can opt out of Google Analytics tracking at:
https://tools.google.com/dlpage/gaoptout

HubSpot

We use HubSpot for customer communication, lead management, and email tracking. HubSpot stores limited personal data and analytics information securely on its servers.
HubSpot’s privacy policy can be found at:
https://legal.hubspot.com/privacy-policy

---

10. Data Security

We implement technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

---

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date clearly stated.

---

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

OSTUPMED MEDICAL
Email: ostupmedical@outlook.com

---

Cookie Consent Notice

By continuing to browse our Website, you agree to the use of cookies and similar technologies in accordance with this Privacy Policy.
You can change your cookie preferences at any time in your browser settings.